Easy Complaint Submission
Submit your complaint in a few simple steps through our online form.
Your trusted platform for protecting civil rights
Facing issues with products or services from HEXING Bangladesh? We’re here to help you raise your concerns, track progress, and get resolution—quickly and transparently.
Recent Reports
Stay updated with the latest incidents reported by the community.
Report
Meter Reading Issue
My gas meter reading is not displaying correctly. The meter shows more/less units than actual usage, resulting in an abnormal bill. Please inspect the meter and ensure the reading is accurate.
Submission Date
April 24, 2026
Category
Infrastructure
Report
Meter Not Working Properly
My gas meter is not working properly. Sometimes the reading stops, and other times it suddenly increases rapidly. This makes it impossible to accurately track gas usage. Please inspect the meter promptly and arrange for necessary repair or replacement.
Submission Date
April 20, 2026
Category
City Corporation
Report
Complaint of Abnormally High Gas Bill
Recently, my gas bill has been abnormally high, which does not match my actual usage. It is suspected that this issue is due to meter faults or incorrect readings. Please investigate the matter and adjust the bill accordingly.
Submission Date
April 18, 2026
Category
Health Department
Our Services
We are working to build a modern and accountable governance system.
Real-Time Tracking
Check complaint status instantly using your reference number.
Transparency and Accountability
Track updates at every stage to ensure a fair and accountable process.
Quick Resolution
Complaints are prioritized for faster resolution and public safety.
Frequently Asked Questions (FAQ)
Here you will find answers to some common questions you may have.
First log in, then click the Submit Complaint button and fill out the form
10,000+
Resolved Complaints
98%
Success Resolution
24 Hours
Average Response Time
50+
Departments Connected